In this episode, we are joined again by Ruth Hinton, Insight leader and Chair of AURA, the UK-based volunteer-led organisation, originally known as the Association of Users of Research Agencies. A year ago, she joined us to talk about something the Insight industry doesn't always discuss openly: the health of the relationships between client-side Insight teams and their agency partners. It sparked a rich conversation, and a lot has happened since.
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Chief Executive
James Wycherley was Director of Customer Insight and Analytics at Barclays from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA). A popular keynote speaker and acknowledged expert on Insight leadership, strategy, and communication, he is the author of the book Transforming Insight: the 42 secrets of successful corporate Insight teams, and over 35 IMA publications. He has provided thought leadership in the UK, Western Europe, the USA, Canada, Australia, India, and the Middle East. Over the last five years, over 20,000 Insight professionals worldwide have received his 5 Minute Insight emails.