Episode 77: Perfecting Insight’s processes
Welcome back to the Transforming Insight podcast! This is episode 1 of Season 11, and we’ve called it 'Perfecting Insight’s processes'. How much value does your Insight team place on its ways of working? How much time does it spend crystallising best practice and establishing effective and efficient systems? Unless we pay attention to critical processes we can’t induct new recruits, set common standards, or buy back our own time so that we can work as Insight leaders, not as Insight managers without whose involvement nothing can happen.
So the 7th P of the Insight Leader’s Playbook is for Process.
Process might not always sound the most exciting topic but the way we approach can often make the difference between a productive, effective, efficient and successful Insight team, and a group that is doing its best to survive another spin around the corporate hamster wheel.
To quote James Clear from his bestseller, Atomic Habits:
“We do not rise to the level of our goals, we fall to the level of our systems.”
That’s true for organisations and for individuals, and it’s also true for Insight teams.
Please listen to find out more!
Topics Discussed
- The critical importance of process (01:19)
- Project-orientated processes (03:10)
- Enabling processes (04:52)
- Buying back our time (06:22)
- An Insight team’s operating manual (8:22)
- Navigating the adoption gap at HMRC (12:21)
- Key points to consider (18:31)
This is episode 77 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
