Episode 35: All about the people
It’s the first episode of Season 5, and an introduction to this season’s focus on Insight people.
As Insight leaders we all want to develop the most effective Insight function we can, and in the Transforming Insight book, and in the first 4 seasons of our podcast, we’ve already covered lots of ways of doing that.
We’ve looked at the purpose of Insight teams, the importance of farming customer knowledge, the requirement to influence decision-makers and communicate our knowledge.
But a focus on what our departments do and which processes they follow is no substitute for thinking about our people, their skills, and how we deploy them.
Clever analysts, incisive researchers, creative Insight managers... these people can bring joy to working in an Insight team and unlock a world of potential for organisations that want to use customer and market understanding to improve business performance.
So, how can we develop an Insight people plan?
Please listen to find out more!
Topics Discussed
- It’s all about the people (1.45)
- Mapping the key aspects of a people plan (3.40)
- AI: a climate change moment for Insight generation? (6.38)
- The wider implications of AI for Insight management (8.58)
This is episode 35 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA). A popular keynote speaker and acknowledged expert on Insight leadership, strategy, and communication, he is the author of the book Transforming Insight: the 42 secrets of successful corporate Insight teams, and over 35 IMA publications. He has provided thought leadership in the UK, Western Europe, the USA, Canada, Australia, India, and the Middle East, and regularly hosts the IMA’s Insight forums - London, Manchester, UK Online and US Online.
The Insight Management Academy is the world’s leading authority on transforming Insight teams.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Copies of James Wycherley’s book Transforming Insight: the 42 secrets of successful corporate Insight teams can be purchased direct from www.transforming-insight.com
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
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